Privacy Policy
Effective date: October 5, 2026 · Top Spark Investments
Top Spark Investments ("Top Spark," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at top-spark-investments.netlify.app, our property inquiry form, phone calls, email, and text messages, how we use that information, and the choices you have. By using our website or submitting information to us, you agree to this Privacy Policy and our Terms of Service.
1. Information We Collect
We collect information you choose to provide, including:
- Your name, phone number, email address, and other contact information.
- The property address and information you share about the property, its condition, occupancy, or your goals.
- Records of communications with you, including inquiry details, call notes, emails, and message history.
- Basic technical information used to operate and secure the website, such as browser type, pages viewed, and approximate request timestamps.
2. How We Use Information
We may use the information you provide to:
- Evaluate and respond to your property offer request.
- Contact you to understand your goals and discuss possible next steps.
- Schedule and confirm calls, appointments, or other requested follow-up.
- Send non-marketing text messages only when you have checked the optional SMS consent box.
- Maintain business records, prevent misuse, and comply with applicable law.
3. SMS Text Messaging Program
Our property inquiry form includes one optional SMS consent checkbox. It is never pre-checked and is not required to submit an inquiry or receive any service. If you check it, you agree to receive non-marketing text messages from Top Spark Investments at the phone number provided regarding your property inquiry, appointment scheduling and reminders, and transaction updates. This consent does not authorize marketing or promotional texts.
Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any service.
Opting out: Reply STOP at any time to cancel. We may send one final message confirming your opt-out and will then stop sending messages covered by that consent. Reply HELP for help or contact us at (408) 422-0393 or topsparkinvestments@gmail.com.
Mobile information protection: We do not sell, rent, or share your mobile phone number, SMS consent, or text-message opt-in data with third parties or affiliates for their marketing or promotional purposes.
4. How We Share Information
We do not sell, rent, trade, or share personal information, including mobile phone numbers and SMS opt-in data, with third parties or affiliates for their marketing or promotional purposes.
We may share information only in limited situations:
- With service providers that help us operate the website, forms, communications, and potential transactions, only as needed to perform services for us.
- With professional or transaction participants, such as title or escrow providers, only when relevant to a transaction you choose to pursue.
- When required by law, legal process, court order, or a lawful government request.
- In connection with a merger, sale, or transfer of the business, subject to applicable privacy obligations.
5. Data Retention and Security
We retain information only as long as reasonably needed for the purposes described above or as required by law. We use reasonable administrative and technical measures designed to protect the information we maintain. No transmission or storage method is completely secure.
6. Your Choices
- Text messages: Reply STOP to cancel SMS messages or HELP for assistance.
- Phone and email: Tell us if you prefer not to be contacted through a particular channel.
- Access or deletion: Contact us to request access to or deletion of information we maintain about you, subject to legal and recordkeeping requirements.
7. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18.
8. Changes to This Policy
We may update this Privacy Policy by posting a revised version on this page and changing the effective date. Updates will not reduce the protection of mobile information described in Section 3.
9. Contact Us
- Top Spark Investments
- 3513 W Vartikian Ave, Fresno, CA 93711
- Phone: (408) 422-0393
- Email: topsparkinvestments@gmail.com